Description
A gentle, accessible introduction to counselling‑aligned skills used in supportive roles. The workbook covers empathic listening, reflective responses, boundaries and creating safe space for others. It helps learners offer calm, thoughtful support without stepping beyond their role. Ideal for volunteers, parents and staff in community settings.
Who is it for?
- Community organisations
- Family hubs
- Children’s centres
- Early help and family support teams
- Schools and academies
- Local authority services
- Charities supporting families or communities
- Volunteer programmes
- Wellbeing and support services
- Organisations wanting to strengthen safe, boundaried and empathetic conversations
Key Learning Outcomes
Learners will:
- Understand what counselling skills are and how they support safe, ethical helping conversations, including core skills and ethical values
- Explore how power, boundaries and role clarity influence helping relationships and support safe practice
- Examine how self‑concept, self‑esteem and personal history shape helping practice, including internal messages and the role of self‑awareness
- Understand how emotional triggers and internal responses affect communication, and learn strategies for staying grounded
- Develop core counselling skills that support attuned, empathetic and boundaried conversations, including behaviours that strengthen or undermine emotional safety
- Learn how counselling skills can be integrated into everyday helping roles, including limitations and steps that support ethical, boundaried practice
Risewell Pathways Licensing Model
This workbook is available through the Risewell Pathways Licensing Model for use within schools, community organisations, charities, services and workplaces. Select the licence scope that best fits your organisation’s needs.
Talk to Us
Need help choosing the right resources or deciding which option best meets your organisation’s needs? We’d be happy to help.
